Blog
The $20 Billion Leak Why Fixed Ops is the Ultimate Battlefield for Dealerships
The front-end showroom might grab the headlines, but any experienced dealeroperator knows that Fixed Operations is the true financial engine of a franchised dealership. However, ...
Kelley Koliopulos
June 15, 2026
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VIDEO MPI: The Key to Building Trust, Increasing Approvals, AND Elevating the Service Experience
THE NEW STANDARD IN SERVICE Today’s service customer has changed. They expect: Transparency Speed Digital Convenience Confidence in every recommendation Yet many service departments still ...
Kelley Koliopulos
April 1, 2026
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AI in the Dealership: Just Because Calls Are Answered Doesn’t Mean Customers Are Satisfied
New AI companies seem to enter the market every week, promising faster response times, 24/7 availability, leaner staffing models, and improved efficiency. And to be ...
Kelley Koliopulos
March 1, 2026
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