The Hidden Growth Engine for 2026 Fixed Ops: Turning Recalls Into Revenue, Retention, and Reacquisition
It’s no secret… making money selling cars is getting harder. As margins compress on the variable side of the dealership—car […]
Small Changes, Big Impact: How Dealerships Can Turn Everyday Service Moments into Lifetime Loyalty
In today’s automotive world, customers expect more than just a smooth transaction—they expect a memorable experience. Whether it’s when they
Recalls Are Re-Introductions: Turn 2025’s Spike into Steady, Profitable Service Flow
If it feels like recalls are hitting weekly, you’re right. In Q2 2025, U.S. automakers recalled 7.32 million vehicles, representing
Hybrid VBDC > AI-Only: The Service Drive Model That Actually Moves the Needle
Artificial Intelligence, AI, is powerful. It answers common questions, authenticates customers and can route straightforward calls fast. But AI-only, misses